Tipping, also known as a gratuity, is a multi-billion dollar industry in the United States. Restaurants and bars rely on customer tips to supplement employee income, thereby keeping prices low and cutting down on sales tax the customer would otherwise have to pay. Because tipping is obligatory, the server assumes all the risk and reward, while the restaurant or bar can operate safely at a lower cost. Servers need to know proven methods to increase their bottom line. The purpose of this course is to help you develop strategies to maximize your overall tipping percentage and the customer's overall bill, which is the basis for your tip.

Includes course Certificate and Toll Free Student Support.
Course Number: PS105A  Fees: $24 

Special 50% discount applies when you purchase more than one specialty course or add it to bartender certification!


General Course Information
These online courses are set up to allow you to advance your knowledge of the hospitality industry through easy-to-master lessons. As you move through the course, you will learn specific and detailed information that will help you improve your career.

How long do the courses take?
Each course will take at least 2 to 3 hours to complete.  However, any additional time needed will depend on your personal study habits. You can take as much time as you need. Previous quiz results will be saved.

What if I want to take a break?
Short breaks are acceptable so long as you don't leave your computer for too long. If your computer is idle for 25 minutes, a warning message will pop up explaining that you have 5 minutes left of inactivity before you are automatically logged off and have to log back in again. You can reset the inactivity timer by moving your mouse or clicking on a link.

How do I use the flash cards?
You will use Interactive Flash Cards to practice the concepts from each lesson. Click the button on the flashcard page to start the flash cards.  Step through them one by one by using the right arrow.  You can also step back through the flash cards by clicking on the left arrow. You will be presented with flash cards prior to the quiz for each lesson.

How do I take the quiz and/or final exam?
You click the button on the quiz page to start each lesson quiz. At the end of the quiz you will see your results.

Can I take the quizzes more than once?
Yes, if you feel you need more practice, review the lessons and flashcards again before retaking the quiz.  You can take the practice quizzes as many times as you like.

What if I fail a course?
You can re-take each course as many times as needed in order to pass.